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Advocates
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Solicitors
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Mediators
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Chartered Accountants
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Insolvency Professionals
Advocates & Solicitors
Consumer protection law concerns legal rights and remedies arising from defective goods, deficient services, unfair trade practices, misleading representations and other matters governed by applicable consumer-protection legislation.
The firm undertakes consumer-related matters involving individuals, businesses and institutions, including disputes arising in sectors such as e-commerce, banking, insurance, healthcare and real estate, as applicable to individual matters.
Consumer Protection Matters
Matters may include filing and defence of consumer complaints, product liability and defective-goods claims, deficiency in professional or commercial services, e-commerce and online marketplace disputes, misleading advertisements, unfair trade practices, builder-buyer and housing-related disputes, banking and financial-service complaints, insurance disputes and medical-negligence claims arising before consumer forums.
Consumer Commissions and Appeals
The firm's practice may include proceedings before District, State and National Consumer Disputes Redressal Commissions, including complaints, replies, applications, evidence, hearings, appeals and other proceedings available under applicable law.
Consumer Mediation and Settlement
Depending upon the nature of a dispute, matters may also be addressed through consumer mediation, negotiation or settlement in accordance with the applicable legal framework.
Legal Notices and Documentation
Matters may include preparation and review of legal notices, replies, consumer complaints, written submissions, compensation claims and other documents required in consumer proceedings.
Competition Law Matters
The firm's practice may also include matters arising under the Competition Act, 2002, including issues concerning anti-competitive agreements, abuse of dominant position, combinations and proceedings before the Competition Commission of India, as applicable to individual matters.
Nature and Scope of Work
The nature and scope of work undertaken in any consumer-protection or competition-law matter depends upon the facts and circumstances of the matter, the applicable legal and regulatory framework and the professional responsibilities applicable to advocates.